Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how Directory Holdings ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit ChristmasTreeRemovalServices.com (the "Site"), our independent informational directory connecting customers with Christmas tree removal, pickup, hauling, disposal, and recycling service providers across the United States and Canada. Please read this policy carefully to understand our practices regarding your personal data.
By using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site.
1. Information We Collect
We collect information in the following categories:
1.1 Information You Provide Directly
- Listing application data: When a business or independent professional submits a "Get Listed" request, we collect contact name, business or display name, email address, phone number, official website, services offered, and service areas. We may also collect additional details such as service category selections, billing tier preference (Basic or Featured), and billing period preference (monthly or annual).
- Contact form submissions: When you use the Contact page form, we collect your name, email address, and the message content you choose to share with us.
- Claim or report requests: When a provider or representative submits a "Is This Your Company?" claim or a "Report inaccurate information" request, we collect identifying information about the listing, the requester's contact details, and supporting documentation.
- Advertising inquiries: When you inquire about advertising opportunities, Run of Site banner campaigns, or Featured placement, we collect business and campaign details sufficient to review the opportunity.
1.2 Public Business Information
Published provider listings display public business information, which may include company or display name, service category tags, service-area locations, a short overview or description, website link, click-to-call phone number, and direct email quote link when the provider has supplied them. This information is published with the provider's consent and is publicly visible to all directory visitors.
1.3 Automatically Collected Information
When you browse the Site, our systems and analytics providers may automatically collect: browser type and version, device type, operating system, referring URLs, pages viewed, time spent on pages, approximate geographic region derived from IP address, and other standard log data. We use this to understand aggregate traffic patterns and improve the directory experience.
1.4 Cookies and Similar Technologies
The Site may use cookies and local storage to remember preferences (such as whether you have already viewed the introductory holiday interstitial), support session continuity, and measure aggregate usage through analytics. You can configure your browser to refuse cookies, though some features of the Site may not function as intended.
2. How We Use Your Information
- To operate, maintain, and improve the Site and its directory listings.
- To review and process listing applications, claims, and contact requests, and to communicate with applicants about service verification, pricing, and activation steps.
- To display public contact information on published listings so customers can reach providers directly.
- To send administrative communications, including responses to inquiries and notices regarding applications or claims under review.
- To measure and analyze aggregate traffic and usage trends to improve content, navigation, and relevance.
- To detect, prevent, and address technical issues, policy violations, and potentially fraudulent or abusive activity.
3. How We Share Your Information
3.1 Public Listings
Public business information that a provider has consented to publish is displayed on the Site and is accessible to all visitors. We do not publish applicant contact data, administrative notes, or private application fields as part of a live listing unless the provider has approved that information for public display.
3.2 Service Providers
We engage third-party services — including form and embed providers (such as Tally), hosting, and analytics — to operate the Site. These providers process data on our behalf under their own terms and are limited to using information necessary to deliver the service we request.
3.3 Legal Requirements
We may disclose information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, enforce our policies, or protect the safety of users or others.
4. Third-Party Links and Tracking
The Site contains links to external provider websites and third-party resources. We apply referral tracking parameters to outbound provider links for directory analytics purposes. These parameters identify our domain as the referral source and do not collect personal information. Once you navigate to a third-party site, you are subject to that site's own privacy policy and practices, which we do not control.
5. Data Retention
We retain listing application and contact records for as long as necessary to operate the directory, review submissions, process claims, and comply with legal obligations. Aggregate and analytic data may be retained in summarized form indefinitely. You may request deletion of your personal application or contact data as described below.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, or to withdraw consent to a listing, contact us at support@directoyholdings.com. We will respond within a reasonable timeframe consistent with applicable law.
7. Data Security
We implement reasonable technical and organizational measures to protect information collected through the Site. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.
8. Children's Privacy
The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.
9. International Users
The Site serves users in the United States and Canada. If you access the Site from outside these regions, you acknowledge that your information may be processed in a jurisdiction with different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the most recent revision by updating the "Last updated" date above. We encourage you to review this page periodically to stay informed of any changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please email support@directoyholdings.com. By submitting a listing application or contact message, you acknowledge that our team will review the submission and confirm services, details, pricing, and activation steps before any listing is published or modified.